Easy Returns + Free Exchanges


Exchange and Return Policy


Need a different size?  We’ll pay the return shipping and ship your new item(s) with no additional shipping charges!


It’s simple. Just phone our Customer Service department at 1-844-755-7344 or email us at The UPS return label will be emailed to you. Simply return the original packing list and list styles and sizes for exchange. Exchanged merchandise must be unworn, with all tags attached and in original condition.


Return Policy


We accept returns of unworn merchandise purchased at Merchandise must be in original condition with tags attached up to 30 days from the shipping date. Prompt refunds are issued in the original form of payment less the return shipping and handling charges of $14.95 (if you use our prepaid UPS label).


Please note: Unfortunately, we cannot accept the return of any item that was purchased at a price that is 60% or more below the original price.  Such items may be exchanged for a different size in the same style if the correct size is available.


How to Return


Using Our Carrier


Simply email us at  to request a return label. Please specify your order number, the style(s) you wish to return and we will email you the UPS shipping label.  A return shipping and handling fee of $14.95 will be deducted from the amount of your refund.


Using Another Carrier


Ship the item back via the carrier of your choice to:


Attn: Web Returns Dept.
1155 N. Clinton Ave.
Rochester, NY 14621


Retain receipts and tracking codes from your carrier as you are responsible for your merchandise if you use your own carrier until confirms receipt.



Phone: 1-844-755-7344 (Available Monday - Friday 8am to 5pm EST)