Sign-Up For Email Updates

freeShipping

Easy Returns + Free Exchanges

 

*Second item must be a sale priced item and of equal or lesser value than first item. Items must be bought in pairs to qualify. Initial item may be full price. Offer valid until Wednesday, August 20, 2014 (4:00pm ET). 50% discount applies to sale items only and will appear when added to your shopping cart. Previous purchases are not eligible for adjustments. 

 

Free Exchanges

 

Need a different size?  We’ll pay the return shipping and ship your new item(s) with no additional shipping charges!

 It’s simple. Just phone our Customer Service department at 1-800-537-4976 or email us at CustomerService@HickeyFreeman.com. The UPS return label will be emailed to you. Simply return the original packing list and list styles and sizes for exchange.

 

Return Policy

We accept returns of unworn merchandise in original condition with tags attached up to 60 days from the shipping date. Prompt refunds are issued in the original form of payment less the return shipping and handling charges.

 

How to Return

 

Using Our Carrier

Simply email us at CustomerService@HickeyFreeman.com  requesting a return label.  We will email you the UPS shipping label.  A return shipping and handling fee of $14.95 will be deducted from the amount of your refund.

 

Using Another Carrier

Ship the item back via the carrier of your choice to:

 

Hickey Freeman
Attn: Returns Dept.
7406 RT 487, The Mattern Building
P.O. Box 214
Mildred, PA 18632

 

Retain receipts and tracking codes from your carrier as you are responsible for your merchandise if you use your own carrier until Hickey Freeman confirms receipt.

 

Questions?

Phone: 1-800-537-4976 (Available Monday - Friday 9am to 9pm EST, Saturday & Sunday 10am to 4pm EST)
Email: CustomerService@HickeyFreeman.com