Easy Returns + Free Exchanges
We’ll pay the return shipping and ship your new items with no additional shipping charges!
It’s simple. Just phone our customer service department at 1-800-537-4976 or email us at Customerservice@hickeyfreeman.com. The UPS return label will be emailed to you. Simply return the original packing list and list styles for exchange.
We accept returns of unworn merchandise in original condition with tags attached up to 60 days from the shipping date. Prompt refunds are issued in the original form of payment less the return shipping and handling charges.
How to Return
Using Another Carrier
- Ship the item back via the carrier of your choice to:
Attn: Returns Dept.
7406 RT 487, The Mattern Building
P.O. Box 214
Mildred, PA 18632
Phone: 1-800-537-4976 (Available Monday - Friday 9am to 9pm EST, Saturday & Sunday 10am to 4pm EST)