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Customer Service

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How to Contact Us?

To contact our Customer Service staff:



Questions pertaining to your online order or website:

Questions about or general information relating to Hickey Freeman:

Requests for replacement buttons:


Phone: Toll-Free 1-844-755-7344
Monday - Friday 8:30am to 5pm EST,



To contact us by mail, write to:
1155 N. Clinton Ave.
Rochester, NY 14621